Please allow 2-5 business days for your order to arrive. Please note business days do not include weekends, or public holidays.

If you live in Western Australia, Northern Territory, or country areas in South Australia or Queensland, please allow an extra few days for delivery.

Beauty Buddy offers a 30 day return policy.  Should you change your mind on an item you have purchased, you may send it back to Beauty Buddy (at your own cost) for a full refund on the product.

Please read our Returns Policy before sending a return back to Beauty Buddy.

Sometimes a shade will not meet your expectations.

To avoid this, we always suggest looking closely at the provided images, reading online reviews, and if you are still unsure send our customer service team an email, we are always happy to assist!

If your item arrives and you realise its not right for you, you can return it in 30 days to us!

Please note that:

• Returns can only be accepted if your item is unopened, in original packaging, and hasn’t been used
• We cannot accept a used item back

For more information please read our Returns Policy here